Internal Quality Assurance

Internal Quality Assurance

Internal Quality Assurance (IQA) Policy
January 2024 - January 2025

 

  1. Purpose
    At MOZ Education Limited, we are committed to upholding the highest standards of quality in all aspects of our operations. The purpose of this Internal Quality Assurance Policy is to outline the procedures and responsibilities concerning the assessment, checks, and audits for our Quality Manager to ensure continuous improvement and compliance with established quality standards.

  2. Scope
    This policy applies specifically to the role of the Quality Manager at MOZ Education Limited.

  3. Responsibilities

    Quality Manager:

    • The Quality Manager is responsible for maintaining a high standard of quality across all departments and processes within the organization.
    • He is accountable for participating in regular assessment checks and audits as outlined in this policy.
    • The Quality Manager will ensure compliance with industry standards, regulatory requirements, and internal quality benchmarks.
    • He will oversee the implementation of corrective actions in response to identified deficiencies or areas for improvement.

    Internal Audit Team:

    • The Internal Audit Team will conduct periodic assessments and audits on the activities and performance of the Quality Manager.
    • They will report their findings to the management for further action if needed.

  4. Assessment Checks and Audits

    Frequency:
    The Quality Manager will undergo assessment checks and audits on a regular basis, as determined by the Internal Audit Team. This frequency will be established to ensure comprehensive coverage of quality-related activities.

    Criteria:
    Assessment checks and audits will encompass the Quality Manager’s adherence to established quality protocols, their efficacy in managing quality improvement initiatives, and their compliance with regulatory standards.

  5. Continuous Improvement
    • Upon completion of an assessment or audit, if any areas for improvement or non-compliance are identified, the Quality Manager will develop and implement corrective actions promptly.
    • Management will monitor the effectiveness of corrective actions and regularly review the quality management processes to drive continuous improvement.

  1. Compliance and Documentation
    • All assessment checks, audit reports, corrective actions, and related documentation will be properly recorded and maintained for compliance and reference purposes.

  1. Training and Development
    • MOZ Education Limited will provide necessary training and professional development opportunities to support the Quality Manager in staying updated with evolving quality standards and practices.

  1. Review and Updates

    Policy Review:
    • This Internal Quality Assurance Policy will be reviewed periodically to ensure its relevance and effectiveness in achieving quality objectives.
    • This policy serves as a framework to guide the internal quality assurance process for the Quality Manager at MOZ Education Limited. Adjustments and additions can be made as necessary to align with specific organizational needs and regulatory requirements.